First Contact Practitioner Services Supporting Primary Care
Pure Unity Health
Improving the quality of healthcare and musculoskeletal management across the UK
Since 2016, Pure Physiotherapy has been a leading provider of First Contact Physiotherapists (FCPs) in GP practices, originally funded by NHS England. We have the largest and most diverse FCP team in the country, specialising in areas such as MSK, neurology, rheumatology, geriatric care, women’s health, and persistent pain.
Our research-driven approach and commitment to high-quality patient care ensures constant service improvement and effective integration with primary care teams. We offer comprehensive training support, a rigorous clinical governance structure, and provide detailed and comprehensive monthly data to all PCN partners. Our leadership’s collaboration with NHS England on FCP governance makes us uniquely qualified to deliver impactful and sustainable FCP services.
Testimonials from our PCN Partners
“Pure Physio have been a fantastic organisation to work with. Really take the burden away from the PCN in terms of implementation and have ensured we have a supported, upskilled and compliant workforce. Couldn’t be happier with how they have put our PCN team together and continue to develop it.”
“The feedback we have received via our patients and colleagues working with the FCPs has been excellent. They are extremely respectful of the entire team and show professionalism in managing patient needs.”
“We have been working with Pure Physio for around two years, and from my very first interaction with them, it’s been a great experience. They are flexible, and I wholeheartedly recommend them to any primary care network.”
“It’s a fabulous service that all our practices really value. We get amazing feedback from our patients. The service is really well led and very responsive to our needs. It’s the most successful PCN service we have ever had and its is having a huge impact.”
“I would highly recommend Pure Physiotherapy to any PCN or practice looking to offer a professional, experienced, competent and flexible FCP physiotherapy service.”
“We are extremely happy with their professionalism, expertise and friendly manner – an absolute pleasure to have them as part of our PCN!”
Pure Unity Health
Our Services for Primary Care
Pure Unity Health has been proudly supporting Primary Care with First Contact Physiotherapy services since 2016, reducing frontline pressure and improving patient experience. Expert FCPs for your Primary Care Network.
Our Primary Care Pain Support Service supports people who attend primary care with persistent pain. Our comprehensive modular pain service is based on individual patient needs to facilitate long term, meaningful change.
Our structured primary care Women’s Health support programme, delivered by specialist physiotherapists, is designed specifically to help women receive early supportive advice, education and treatment to reduce the burden on the wider health system as well as primary care.
We partner with both NHS and independent organisations in the provision of bespoke programmes for the management of frailty and the increasing risks of falls associated injuries.
We work with public and private organisations supporting the management of waiting lists, bolstering support and helping patients access MSK management and ongoing support.
We have been supporting occupational health clients in Primary and Secondary Care for over 15 years. We partner with providers and directly with businesses to create support packages including rapid access and treatment and case management.
We provide support to NHS MSK pathways by increasing capacity both face-to-face and virtually for groups of patients at PCN and ICB levels. We deliver orthopaedic triage and advanced physiotherapy practitioner clinics both face-to-face and remote, providing rapid access expert care for patients.
As a research driven organisation we have developed an industry-leading CPD programme to enhance the knowledge and expertise of our teams. You can now access these resources for yourself, your teams, and organisation.
Some of our ICB Partners
* Based on 436,607 patient contacts from January to August 2024
Pure Unity Health
First Contact Practitioners
Musculoskeletal conditions make up to a third of a GPs caseload, 85% of these patients do not need to see a GP and can be effectively managed by an experienced MSK clinician. Our First Contact Physiotherapy services reduce frontline pressure and improving patient experience.
Empowering quality healthcare and MSK management across Primary Care through innovation, integration, and community-focussed services.
The Pure Difference
Experienced Provider
One of the UK’s largest and longest-serving NHS-funded FCP teams since 2016.
Expert Staff
Diverse MSK specialists with a focus on various areas including MSK neurology, rheumatology, adolescent health, geriatric, women’s health, and persistent pain.
Research-Driven
Utilising a data-driven approach, funding research to continuously improve services.
Patient-Centred
Prioritising high-quality patient care as the top focus.
Cost-Effective
Maximising impact within budgets and optimising ARRS funding.
Comprehensive Support
Providing monthly data for performance tracking and service development.
Integrated Approach
Strong collaboration with primary care teams and referral pathways.
Training and Development
Educational and training support for all staff.
Rigorous Oversight
Employing regular audits, debriefs, CPD, and data-driven clinician management.
NHS Leadership
Uniquely integrated with NHS England’s FCP roadmap and governance.
Read our thoughts & insights
Find out more about our Primary Care support options
If you would like more information about our FCP services, how we might be able to support your PCN, or any other information please use the contact details below or the contact form.
Please note – the contact form is not for patient queries. Any questions you might have should be directed back to your doctor’s surgery.
