Mobilisation and Integration into your Primary Care Network
How we deliver our FCP support?
We have been delivering FCP into GP practices since 2016 making us one of the longest serving FCP providers in the country. Our extensive experience means that we understand the need for ongoing support, innovation, and clear communication with the organisations we partner with. We implement this through common sense and effective ways:
- Dedicated FCP Teams: Each Primary Care Network (PCN) or organisation is allocated its own team of FCP physiotherapists. This personalised service fosters a sense of belonging and integration within the practice team.
- Consistent Service Delivery: By providing 1-2 physiotherapists for each full-time equivalent role, we ensure consistent service. This approach mitigates the impact of annual leave, sickness, or other absences, guaranteeing reliable support.
- Leadership and Communication: Each FCP team is led by a designated clinician, ensuring easy communication. This leader is supported by our operational lead to maintain transparency and accuracy in information dissemination.
- Active Engagement: We actively participate in PCN meetings and service development discussions, ensuring our services align with the evolving needs of our partners.
Service Options
We can offer both face-to-face and remote services. Some PCNs have opted to use a combination of both, we are happy to flex our delivery to meet local needs. We have multiple case studies indicating where remote and face-to-face services might be best deployed depending on the needs of the PCN, the practices as well as geographic factors. We are always directed by our primary care partners and are pleased to share experiences which might inform how services can develop.
Face-to-Face Services Based in GP Practices or Community Hubs
- Practitioners can access local systems and provide ease of access for patients. This option also allows for good collaborative working and communication with primary care staff.
Virtual/Remote FCP Support
- This approach has proved highly effective and straight forward to mobilise, we have our own hardware and software accredited by NHS Digital allowing us to access your systems where needed and make use of NHS verified email addresses.
FCP Mobilisation - Three Step ‘Light Touch’
Start
We have simplified our FCP mobilisation and can provide a confident service within a matter of weeks (depending on the model the PCN is looking to implement).
Agreement to use Pure Physiotherapy to support your first contact practitioner service.
Week 1-2 - Agree Working Model
- Shared hub or per practice provision
- Remote virtual or physical clinics
-
Access requirements, either:
- Using PCN computers
- If remote, we can provide laptops and VPN Access as required
- Begin process of setting up clinician access to clinical systems
Week 2-3
- Set up training for Clinical and Admin Staff
- Clear flowcharts for care navigation
- Training documents, videos supported by virtual/in-person meetings as needed
- Understand local referral pathways and services to allow easy integration
Week 3-4
- Diary templates agreed and created on clinical system
- Diary populated prior to start date to allow booking and maximum utilisation
- Clinical staff (nurses, GPs etc) education programme implemented
Week 4-5 - Finish
Completed mobilisation of a fully supported FCP service
Contact Us Today to learn more about how we integrate with your PCN
Integration
We utilise best practice, robust supervision and support to clinical staff, as well as the best available digital resource to support patients. Our team are fully trained and supported with a variety of primary care clinical systems:
Integration with NHS England
Pure Physiotherapy’s clinical director, Phin Robinson is one of NHS England’s sentinel trainers for supervisors of FCP roles. We also work directly with many ICBs and regions across the country on the development of first contact roles in Primary Care. Several of our senior leadership team sit on ICB panels for MSK and pathway redesign and we are passionate to see a collaborative approach delivered between primary and secondary care, reducing friction and improving patient experience.